Problems logging into Clubspark or Booker app

First please speak with a member of the team to ensure you are set up in the system.

Ensure you are logged out of lta and clubspark

Please click these links:

https://www.lta.org.uk/logout

https://clubspark.lta.org.uk/LinksideLawnTennisClub/Account/SignOut

Now open up clubspark

Click here to open clubspark:

https://clubspark.lta.org.uk/LinksideLawnTennisClub

Find a booking (in yellow) you should see "Booked" and not a members name (seeing "Booked" and not a name means you are not logged in and will not be able to book a court):

Click the person icon (top-right) to see you are not logged in:

Now sign in to clubspark

Now click "Sign In" to sign in to clubspark, observe you now can see your name/other options:

You should also be able to see other members bookings and not just "Booked":

You should now be able to book courts. If you cannot please contact the team.

Booker app

Now log out and log back into the booker app too:

Your email address has changed

First please speak with a member of the team to ensure you are set up in the system. The team should be able to change your email address in the clubspark system.

They need to go to Admin Area -> Membership -> View all members (and search) -> Member Info -> Profile -> Options -> Edit Contact

In here the admin can update your email address.